Terms of Sale
Last updated: 31/10/2024
This is a translation provided for convenience. In case of any discrepancy, the French version prevails.
Welcome to printwonders.shop! By placing an order on our site, you accept the following terms of sale. Please read them carefully.
1. Purpose
These general terms and conditions govern the sale of 3D-printed items available on the printwonders.shop website. These terms apply as soon as an order is placed by the customer and define the obligations of the parties.
2. Products and Prices
The products sold on printwonders.shop are 3D-printed items, customized or standard, as described on each product page. The prices displayed are in euros or in Dollars depending on geography and are exempt from VAT (VAT not applicable, article 293B du CGI). Printwonders.shop reserves the right to modify product prices and descriptions at any time.
3. Order
To place an order, the customer must follow these steps:
- Selection of products
- Validation of the cart
- Providing delivery information
- Secure payment
The customer will receive an order confirmation e-mail, which constitutes acceptance of the sales contract between the parties.
4. Payment
Payment is made online by credit card or any other means indicated on the site. Printwonders.shop uses security protocols to guarantee the protection of banking information.
5. Delivery
Products are shipped to the address provided by the customer when ordering. Delivery times vary depending on the destination and the type of product. Printwonders.shop cannot be held liable for delivery delays due to events beyond its control.
6. Right of Withdrawal and Returns
In accordance with the law, the customer has a withdrawal period of 14 days from receipt of the items to return non-customized products. Items must be returned in their original condition. Customized items cannot be returned, except in the event of a defect.
7. Warranty and Conformity
Printwonders.shop guarantees that the products conform to their description on the site. In the event of a defect or non-conformity, the customer is invited to contact our customer service within 7 days of receipt to find a solution.
8. Liability
Printwonders.shop cannot be held liable for indirect damages resulting from the purchase of the products. In the event of a dispute, printwonders.shop's liability is limited to the amount of the order.
9. Intellectual Property
All elements of the site, including text, images, and designs, are the exclusive property of printwonders.shop and are protected by intellectual property laws.
10. Data Protection
Printwonders.shop complies with the provisions of the regulation on the protection of personal data. The information collected is used solely to process orders. The customer has a right of access, rectification and deletion of their data.
11. Modification of the Terms of Sale
Printwonders.shop reserves the right to modify these Terms of Sale at any time. Changes apply as soon as they are published online for any new orders.
12. Applicable Law and Disputes
These Terms of Sale are governed by French law. In the event of a dispute, the parties shall endeavor to find an amicable solution before initiating proceedings before the competent courts.
Customer Service
For any questions, contact us at contact@printwonders.shop