Return Policy
This is a translation provided for convenience. In case of any discrepancy, the French version prevails.
Return Period
We accept returns within 30 days of receipt of your order. To be eligible, your item must be unused and in the same condition in which you received it.
Return Procedure
- Contact our customer service by email to inform us of your wish to return an item
- Carefully pack the item in its original packaging
- Enclose a copy of your invoice
- Ship the package to the address that will be provided to you
Return Shipping Costs
Return shipping costs are the responsibility of the buyer. We recommend using a tracked delivery service, as we cannot be held liable for packages lost during return transport.
Refund
Once your return has been received and inspected, we will send you an e-mail to notify you that we have received your return. We will also inform you of the approval or rejection of your refund.
If your return is approved, your refund will be processed to your original payment method within 5 to 10 business days.
Contact
For any questions regarding our return policy, feel free to contact us at contact@printwonders.shop